Terms and Conditions

Terms and Conditions

The Company’s Authority: The Contracting Party and each and every guest agree to abide and comply with any request or order made by or on the Company’s behalf on all grounds of safety and that the Company’s opinion is final and will be abided by howsoever expressed. If in the opinion of the Company, its Servants or Agents, the Contracting Party or Guest is behaving dangerously or is acting in a manner which would or may, in the opinion of the Company, it’s Servants or Agents, lead to a disruption of the services at the contracted event, the Contracting Party or Guest will, at the request or order of the Company, it’s Servants or Agents leave the event for the rest of the day contracted for, without the Company, its Servants or Agents, encountering any liability. 

Confirmation: The Company will only accept a booking upon receipt of written confirmation and once this is received a contract will be deemed to have been made. Until the booking deposit is paid and contract signed and returned, the Company shall be free to offer the date in question to other parties.

 Change of Event Date: Once the booking is confirmed and Event Booking Form signed any change of contracted event date instigated by the contracting party up to 30 days prior to the event date, will incur an administration fee of 10% of the total contracted event fee. The contracted event date cannot be changed within 30 days of the event date without the full event fee being incurred.

Copyright All rights to any images and video taken by or on behalf of Punjabi Starlive Production’s for the client are retained by Punjabi Starlive Production’s. Where a CD of high-resolution images or video is included as part of the package, Punjabi Starlive Production’s gives permission to the Client to use the images freely, however, ownership of the images remains with Punjabi Starlive Production’s.

Display Marketing The Client hereby given permission for Punjabi Starlive Production’s to display any images and video included in this contract in Punjabi Starlive Production’s marketing material, including case studies, literature, exhibitions, advertising, competitions, magazines and on websites. No use of any of the images will be used for other commercial reasons, except with written permission from the Client.

Liability for Damage or Loss: The Contracting Party accepts liability to pay in full for any damage or loss to boats, vehicles, waterproof clothing, or other equipment supplied by the Company, arising out of an act or omission of the Contracting Party or Guests. The Contracting Party and each Guest agree to limit any claims against the Company to the risks and amounts insured against by the Company and agree to observe the terms and conditions thereof. A synopsis of the insurance policy is available to all Contracting Parties and Guests. The Company and its Servants or Agents accept no responsibility in respect of any damage whatsoever, to any property of the Contracting Party or Guests except where such damage is caused by the negligence of the Company, its Servants or Agents.

Refund Policy

If for any reason the Contracting Party cancels the booking, the booking deposit of 50% of total invoice value will be forfeited. If for any reason the Contracting Party cancels the booking within two months prior to the event date, the Contracting Party shall be liable to pay the total price contracted for.